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Case Study / SaaS Product

ForwardToAudio

An email-to-audio workflow for people who process information while commuting, walking, or multitasking. The goal was simple: turn a full inbox into something you can listen to.

Role

Product strategy, AI workflow design, UX direction, and MVP build.

Audience
Busy readers

Professionals who need to consume email while away from a screen.

Core Value
Inbox, in audio

Reduce friction between receiving information and actually getting through it.

Stage
MVP live

Core workflow is functioning with ongoing refinement around clarity, polish, and expansion.

01 / Problem

Email is still a visual bottleneck.

Email remains one of the highest-volume channels for work, but it assumes the user is sitting in front of a screen. That breaks down for people moving between meetings, travel, commutes, workouts, or family logistics.

Observed friction
  • Reading long or dense emails competes with the rest of the day.
  • Important context gets deferred because the format is inconvenient.
  • Traditional text-to-speech tools feel generic and disconnected from inbox workflow.
02 / Solution

Forward the message. Get the audio.

ForwardToAudio turns email into an audio file so users can listen on demand. The product flow stays intentionally lightweight: send content in, receive a listenable output back, and remove the setup burden that usually kills adoption.

What I shaped
  • Defined the initial user promise and trimmed the MVP around that single core action.
  • Structured the end-to-end workflow so the product feels operational, not experimental.
  • Balanced speed to first value with enough flexibility to support future refinement.